Junkin Enterprises LLC's Technology Services Group now offers a comprehensive maintenance agreement for small businesses.  This maintenance agreement allows the small business to budget technology expenses more accurately by charging a flat rate for all Technology Services Group services++.  In this way a small business can pay a flat monthly fee for complete support* of all of it's Help Desk Services, Technology Administration and Consulting Services needs.  Junkin Enterprises LLC will be available by phone 7 days per week to assist in whatever needs you may have.  This allows you, the small business owner to know you can contact Junkin Enterprises LLC first about any technology issues that you may have.  Junkin Enterprises LLC will then act as your liaison to your hardware and software suppliers to resolve any issues that you have.  This service extends beyond your computer hardware and software to your internet services, your phone services, credit card processing, copiers, scanners, faxing and any other technology** that you may be using in your office.  As your in-house IT Staff, Junkin Enterprises LLC will always act on your behalf to protect your interest and get you the best value.  We will help you weigh your options by presenting those options to you in an understandable manner, while assuring that different options are compared in a fair and impartial manner.

Junkin Enterprises LLC base line rate is $76 per computer per month for 2005.  This charge is based on all computers in an organization, desktops, laptops, servers.  The rate will increase by $2 per computer per month each January 1.  Therefore, beginning January 1 2006 the rate will increase to $78/pc/month and so on.

There are many studies available that analyze the Total Cost of Ownership of Computer Technology.  Please review some of them to get a better understanding of the actual cost of computers, not just the purchase price.  Here are some excerpts and links to TCO discussions.  We have also compiled a set of typical scenarios that this agreement covers and doesn't cover.

++ This maintenance agreement doesn't extend to services offered by Junkin Enterprises LLC's Web Services Group. i.e. Email and Web site hosting, Web page design, off-site backups etc.

*  Junkin Enterprises LLC reserves the right to limit actual support time to an average maximum of 2 hours per month per computer.  This limitation will not be strictly enforced on a monthly basis, but instead will be used as a gage over time to balance the needs of all Junkin Enterprises LLC customers. 

** Junkin Enterprises LLC does not have expertise in all areas of office technology but does have significant experience in all areas of office technology that make the Junkin Enterprises LLC staff the right group to work with your outside suppliers to get you the best value and protect your interest.

 

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